Terms & Conditions

Terms & Conditions

Last updated: January 13, 2026

1. Acceptance of Terms

By accessing and using Welloff Healthcare's website and services, you accept and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.

2. Medical Tourism Services

Welloff Healthcare acts as a facilitator connecting international patients with medical facilities and healthcare providers in India. We are not a medical provider and do not provide medical advice, diagnosis, or treatment.

Important Disclaimers:

  • All medical decisions are made by licensed healthcare providers in India
  • We do not guarantee specific medical outcomes or results
  • Medical procedures carry inherent risks that you must discuss with your healthcare provider
  • Results may vary from patient to patient
  • Before/after images and testimonials represent individual experiences and may not reflect typical results

3. Service Scope

Our services include:

  • Connecting you with accredited medical facilities and specialists
  • Assisting with travel arrangements and visa support
  • Coordinating accommodation and local transportation
  • Providing post-treatment follow-up support
  • Facilitating communication between you and healthcare providers

4. Patient Responsibilities

As a patient, you agree to:

  • Provide accurate and complete medical history and information
  • Follow all medical advice and instructions from healthcare providers
  • Attend all scheduled appointments and consultations
  • Make timely payments as agreed
  • Comply with all travel and visa requirements
  • Understand and accept the risks associated with medical procedures

5. Payment Terms

Payment terms will be clearly communicated before service commencement. Payment schedules may vary based on the treatment plan and medical facility requirements.

  • Deposits may be required to secure appointments
  • Final payment is typically due before or upon arrival in India
  • Refund policies vary by medical facility and treatment type
  • All prices are subject to change based on medical facility policies

6. Limitation of Liability

Welloff Healthcare acts as a facilitator and is not responsible for medical outcomes, decisions made by healthcare providers, or issues beyond our control such as travel delays or visa problems. Our liability is limited to the facilitation services we provide.

7. Cancellation and Refund Policy

Cancellation and refund policies vary depending on the medical facility and treatment type. Specific terms will be provided in your service agreement. Cancellation fees may apply, and refunds are subject to medical facility approval.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Welloff Healthcare or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

9. Prohibited Activities

You agree not to use our services for any illegal purpose, provide false information, or misuse our website or services in any way.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

11. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

12. Contact Information

For questions about these Terms & Conditions, please contact us:

Email: welloffhealthcare@gmail.com

Phone: +91 936 189 2518

Address: 9/22, Kandappa St, Periyamedu, Choolai, Chennai, Tamil Nadu 600007, India