Privacy Policy

Privacy Policy

Last updated: January 13, 2026

1. Introduction

Welloff Healthcare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our medical tourism services.

2. Information We Collect

We collect information that you provide to us when you inquire about our medical tourism services, including:

  • Name, contact information (phone, email, address)
  • Medical history and treatment preferences
  • Travel and accommodation preferences
  • Payment and billing information
  • Passport and visa information for travel arrangements

We may also collect general website usage information to improve our services.

3. How We Use Your Information

  • To provide medical tourism services and coordinate your treatment
  • To communicate with you about your medical journey
  • To process payments and manage bookings
  • To improve our website and services
  • To comply with legal obligations
  • To send you updates and promotional materials (with your consent)

4. Cookies

We use cookies to improve your browsing experience and analyze website usage. Cookies are small files stored on your device. You can control cookies through your browser settings, though this may affect website functionality.

5. Information Sharing and Disclosure

We may share your information with:

  • Medical facilities and healthcare providers in India
  • Travel and accommodation partners
  • Payment processors and financial institutions
  • Legal authorities when required by law
  • Service providers who assist in our operations

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access and request copies of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Withdraw consent at any time

8. International Data Transfers

As a medical tourism facilitator, your information may be transferred to and processed in India and other countries where our partner medical facilities are located. We ensure appropriate safeguards are in place to protect your data.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: welloffhealthcare@gmail.com

Phone: +91 936 189 2518

Address: 9/22, Kandappa St, Periyamedu, Choolai, Chennai, Tamil Nadu 600007, India