Privacy Policy

1. Introduction

Welloff Healthcare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our medical tourism services.

2. Information We Collect

3. How We Use Your Information

• To provide medical travel facilitation services and coordinate your treatment journey
• To communicate with you about your medical journey
• To coordinate bookings with hospitals and travel providers
• To improve our website and services
• To comply with legal obligations
• To send you updates and promotional materials (with your consent)

6. Cookies

We use cookies to improve your browsing experience and analyze website usage. Cookies are small files stored on your device. You can control cookies through your browser settings, though this may affect website functionality.

4. Health Data Handling

Well Off Healthcare is a medical travel facilitation company. When you share medical information with us:

• Purpose: We use your medical information solely to coordinate appointments with hospitals and facilitate your medical travel
• Sharing: We share medical information with partner hospitals only after you provide explicit consent (via form checkbox)
• Retention: Medical data is retained for coordination purposes and as required by law, typically for 7 years after your last interaction
• Security: We implement appropriate technical and organizational measures to protect your health data
• Your Rights: You have the right to access, correct, or delete your health data. Contact us at welloffhealthcare@gmail.com

Medical services are provided by licensed hospitals, not by Well Off Healthcare. We facilitate; hospitals provide care.

5. Information Sharing and Disclosure

We may share your information with:

• Medical facilities and healthcare providers in India
• Travel and accommodation partners
• Payment processors and financial institutions
• Legal authorities when required by law
• Service providers who assist in our operations

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access and request copies of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent at any time

8. International Data Transfers

As a medical tourism facilitator, your information may be transferred to and processed in India and other countries where our partner medical facilities are located. We ensure appropriate safeguards are in place to protect your data.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: